Excellent both times ive used them. Very friendly and helpful drivers both times i needed to use there services. No attitudes or shortness. Very much appreciated 👏🏾 Dylan was able to navigate the st judes marathon downtown and find a spot to drop off my car. Wish I had brought cash to tip. Thanks again!
Very wonderful and easy process. I didn’t get the dispatchers name but from the time I called, she was super friendly and helpful. She stated that it would about an hour wait time but the driver called and arrived in about 45 minutes. He had the car hooked up and ready to go in a bout 10-15 minutes. Drove and dropped at residence and had it dropped in about the same amount of time as hook up. Total time was approximately 1.5 hours. The driver’s name was Ty and he was very friendly and helpful and knew exactly what he was doing. If I ever have to use a tow company again it will definitely be Trius Towing and I will recommend them to anyone needing a towing company. Thank you all again for the exceptional customer service throughout the entire process. It made our stressful day much easier to deal with.
Polite and competent service. They got to me much quicker than promised and the driver Lealon was very nice and professional. Highly recommend
I operate out of a small shop and have been using Trius for many years. Every driver I’ve ever met was always professional and cautious operators. I have dealt with many tow companies over the years and it seems like these companies will hire anybody.I’ve never had not one issue with Trius. Thanks
They helped me right away when I needed a picture of my car's vin number. Lady on the phone was very polite and prompt.
Mike from Trius Towing towed my car & he was very professional he took pictures of everything on my car before loading it & also after he drop it off he took pictures. I never seen a tow company that professionally
Very fast service and couldn't be more friendly and professional. It's not often I need a tow, but I will definitely use Trius from now on.
Terry at Trius was excellent. Had my car up and on its way quickly and took care to be sure everything was secure. Delivered in short order to the service location. Definitely would recommend and use again.
Friendly, quick, and efficient. Showed up pretty much right on time and Terry was super friendly and helpful. Got my project car home and even got one of the brakes unstuck! Even dropped it off EXACTLY perfect in my garage. Couldn’t ask for more. Have used them twice and same great results.
These guys have been really good for my business. We've been impressed by their professionalism and the care they've taken with my customer's vehicles. We've never had any issues with their work, sometimes they get busy and it takes a little while to get a tow completed, but after working with many tow companies over the years that's very understandable. I definitely recommend GYS/Trius towing .
Mike was my tow truck driver. Great experience, handled my vehicle very well. Got serviced in a timely manner.
Gys Towing was dispatched by my insurance agent for a 24 hour roadside assistance and luckily for me their driver (Mike) had such expertise. He was competent and careful with my vehicle. I would most definitely call them directly for future towing needs.
Tow truck # 21 arrived within 30 min. after service request call was made. The driver, Theo, was friendly & knowledgeable about the specifics of my new car and quickly and professionally loaded the car on the flatbed. I would certainly call GYS again if needed based on my present experience.
